Privacy Policy
MEDCOMMANDO (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our online educational platform for NEET students.
1. Information We Collect
We may collect the following types of information from you:
Personal Information: Name, email address, phone number, postal address.
Educational Information: Course selections, progress, and related usage data.
Payment Information: Processed securely through third-party payment gateways.
Device and Browser Data: IP address, cookies, and usage analytics.
Minors: Some students may be under 18; we collect the above information as part of providing our educational services.
2. How We Use Your Information
We use the information we collect to:
Create and manage your account.
Provide course access and track progress.
Process payments securely.
Send important updates, marketing emails, or SMS.
Analyze and improve platform performance and content.
Fulfil legal and regulatory requirements.
3. Sharing of Information
We do not sell or rent your personal information. We may share data only with:
Payment Gateways (e.g., Razorpay, Stripe) for transaction processing.
Affiliate Program Partners for tracking referrals and commissions.
Service Providers who support our operations (such as hosting or analytics).
All third parties are required to maintain confidentiality and secure handling of your data.
4. Cookies & Tracking
Our website uses cookies and similar technologies:
Essential cookies for login sessions and account security.
Analytics cookies to understand usage and improve services.
Advertising cookies (Google Ads, Facebook, etc.) to provide targeted content.
You may disable cookies in your browser, but some features may not function properly.
5. User Rights
You have the right to:
Request access to the personal data we hold about you.
Request correction or deletion of your information.
Opt out of marketing emails and SMS at any time.
These rights apply under the Indian IT Act and, where applicable, international data protection standards.
6. Data Retention
We retain user information while you are enrolled.
You may request deletion of your account and associated data at any time by contacting us.
We do not automatically delete inactive accounts, but you may request account removal.
7. Security of Data
We take strong measures to secure your data:
SSL encryption on our website.
Encrypted payment transactions via trusted gateways.
Restricted access to user data by authorized personnel only.
8. Children’s Privacy
Our services are intended for students preparing for NEET. We do not knowingly collect personal data from children under 13 years of age. If we become aware that such data has been collected, we will take steps to delete it.
9. Updates to this Policy
We may update this Privacy Policy from time to time. When significant changes are made, we will notify you by email.
10. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us at: